All help

Capture and scanning

Choose the best file format

Use the clearest original available and understand how images, PDFs and screenshots behave.

About 4 minutes

Everyonephonetabletdesktop

Step by step

Follow the safe route

  1. 1

    Use the original PDF for emailed invoices and digital receipts when available.

  2. 2

    Use JPG, PNG or WebP for photographs, keeping enough resolution for small print.

  3. 3

    Use screenshots only when the original document cannot be downloaded, and include the complete screen context.

  4. 4

    Upload every page of a multi-page document in the correct order.

  5. 5

    Open the saved original in Scan Review to make sure it remains readable.

Helpful tips

  • PDFs can take longer because whole-document OCR may run asynchronously.

Important boundaries

  • Do not convert a readable original into a heavily compressed image merely to reduce file size.

Questions people ask

Can I upload a multi-page PDF?

Yes. Preserve all pages in order. PDFs may take more than one worker cycle because whole-document OCR can be asynchronous.

Related guides

Continue without losing the thread