All help

Getting started

Start here: choose Personal or Work

Understand Personal, Work and authorised management views before you capture anything.

About 3 minutes

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Step by step

Follow the safe route

  1. 1

    Use Personal for family life, private documents, purchases, bills, warranties, appointments and everyday admin.

  2. 2

    Use Work for evidence connected to an employer, manager, shift, job or workplace.

  3. 3

    If you work for yourself, use Work for myself. It is still Capshur Work, but you control that work account.

  4. 4

    Manager and Company screens are authorised views of Work. They do not open Personal records.

  5. 5

    Before saving, check that you are in Personal or the intended Work connection. Use deliberate sharing later instead of silently changing who can see a record.

Helpful tips

  • One account may have Personal plus several Work connections. Each Work connection keeps its own records.
  • When uncertain, keep private information in Personal and share only the exact item you intend to share.

Important boundaries

  • An employer must never gain access to Personal records merely because the same person also uses Capshur Work.

Questions people ask

What if I captured something in the wrong product or workplace?

Do not silently change who can see it. Use a controlled move or copy flow that records the change and preserves the original privacy history.

Can all features be used on phone, tablet and desktop?

Core capture, review, search and help are designed for all three. Camera capture is naturally phone-first, while company reporting and Gatehouse controls are usually easier on a larger screen.

Related guides

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