Help & rules centre
Know what to do, and why.
Search practical how-tos, device-specific instructions, privacy rules, business guidance and plain-English FAQs. Personal and Work stay clearly separated, including self-employed Work accounts.
16
Guides
24
FAQs
3
Formats
Choose who the guide is for
Device
How-to library
16 guides found
Getting started
Start here: choose the right Capshur space
Understand Work, My Business and Personal before you capture anything.
Open guide
Capture and scanning
Capture a complete document on your phone
Choose automatic scan, manual photo or an existing file, then preserve the whole document.
Open guide
Capture and scanning
Upload an existing receipt, image or PDF
Uploaded files follow the same secure storage, extraction and review path as camera captures.
Open guide
Capture and scanning
Review information extracted from a scan
Compare the original with machine suggestions and confirm only what you can see.
Open guide
Work
Use Capshur for workplace proof
Capture evidence connected to shifts, cash-ups, duties, incidents, pay and workplace reviews.
Open guide
My Business
Organise self-employed records
Keep business income and expense evidence by tax year without pretending Capshur decides what is allowable.
Open guide
My Business
Check VAT evidence without overclaiming
Use Capshur to flag missing VAT details and organise evidence, not to guarantee VAT recovery.
Open guide
Personal
Keep personal proof of purchase
Store receipts, order confirmations, warranty details and return dates in a private purchase vault.
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Personal
Turn bills and letters into confirmed reminders
Scan private documents, check extracted dates and create a reminder only after you confirm it.
Open guide
Privacy and trust
Understand privacy and controlled sharing
Know who can see Work, My Business and Personal evidence before you send anything.
Open guide
Capture and scanning
Choose the best file format
Use the clearest original available and understand how images, PDFs and screenshots behave.
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Accessibility
Capture when hands, sight or movement make scanning harder
Use manual photo, uploads, support surfaces and larger controls without losing extraction features.
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My Business
Prepare an export for an accountant or adviser
Export structured records and their originals while keeping decisions and evidence distinct.
Open guide
Work
Manager and company guide
Review workplace evidence without crossing private-vault boundaries.
Open guide
Platform administration
Gatehouse administration guide
Operate platform controls, queues and test flights without bypassing product privacy.
Open guide
Troubleshooting
Troubleshoot capture, upload and scan review
Fix the most common camera, upload, queue and OCR problems.
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Frequently asked questions